Privacy Policy


Emails created on Shortmail are considered private by default. Users should be aware that any recipient of any message they send via any service could reveal that message to third parties, including to the public. Thus privacy should never be assumed. Shortmail takes reasonable measures to protect the privacy of messages that are sent as private, which, as mentioned, is the default.

User profiles are assembled from the users’ profiles on other services that the user has granted Shortmail access to, such as Twitter. Those profiles are public, to the same extent they are public on such other service.

Website Visitors

Like most website operators, Shortmail collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Shortmail’s purpose in collecting non-personally identifying information is to better understand how Shortmail’s visitors use its website. From time to time, Shortmail may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Shortmail also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Shortmail does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

Gathering of Personally-Identifying Information

Certain users of Shortmail’s services choose to interact with Shortmail in ways that require Shortmail to gather personally-identifying information. Shortmail may gain access to personally-identifying information due to the user signing-up or using the service via a third party, such as Twitter. The amount and type of information that Shortmail gathers depends on the nature of the interaction. Shortmail collects such information only insofar as is necessary or appropriate to fulfill the purpose of the user’s interaction with Shortmail. Shortmail does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain activities.

Aggregated Statistics

Shortmail may collect statistics about the behavior of its users. For instance, Shortmail may reveal how many emails were processed, the breakdown of browsers used, or trending topics. However, Shortmail does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Shortmail discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on Shortmail’s behalf or to provide services available via Shortmail, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Shortmail, you consent to the transfer of such information to them. Shortmail will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, and affiliated organizations, as described above, Shortmail discloses potentially personally-identifying and personally-identifying information only when required to do so by law, or when Shortmail believes in good faith that disclosure is reasonably necessary to protect the property or rights of Shortmail, third parties, or the public at large. If you are a registered user of Shortmail and have supplied your email address, Shortmail may occasionally send you an email to tell you about relevant user activity on Shortmail, new features, solicit your feedback, or just keep you up to date with what’s going on with Shortmail. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Shortmail uses cookies to help Shortmail identify and track visitors, their usage of Shortmail, and their preferences. Shortmail visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Shortmail, with the drawback that certain features of Shortmail may not function properly without the aid of cookies.

Privacy Policy Changes

Although most changes are likely to be minor, Shortmail may change its Privacy Policy from time to time, and in Shortmail’s sole discretion. Shortmail encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.